Pricing
Our pricing is simple and easy, offering just two options: a Free Account and a $29/mo Account, both of which include all our core features as shown below. Simply use the Free Account, and then easily upgrade to our $29/mo Account when you see the value the additional resources can bring to your ministry.
The green checkmarks below represent no system-wide built-in limits regarding the usage of those items.
Free
/mo
$29
/mo
User Logins
Admins
Leaders
User Logins enable you to give others Access to the tools within your Account. There is currently no set limit on the number of User Logins you can have in your Account. Admins have Access to all the tools listed below, while you have the flexibility to personalize the Access of each Leader.
Shared Team Inbox
Permission Based Access
Assign Tickets to Leaders and Admins
Assign Tickets to Groups
Assign Ticket Priority
Assign Ticket Status
Ticket Email Replies
Ticket Internal Notes
Ticket To-Dos and Reminders
Link Tickets to Projects
Web Form Submissions Create Tickets
Bulk Email Replies Create Tickets
Custom Tags for Tickets
Ticket Filtering and Search
Personal Pins and Notes on Tickets
Manage Support Tickets
Shared Team Inbox is the core feature of the Ministry Inbox system. Use this to simply delegate and track simple tasks (Tickets) or in combination with the integrated features.
Giving Tools
Embeddable Online Giving
Embeddable Online Store
Our Fees
$0
$0
Typical Card: 2.9% + 30 cents
Typical ACH: 0.8%
Typical Recurring: Add 0.5% (e.g. 3.4% + 30 cents)
Nonprofit Discount: View Details at Stripe.com
Giving Tools enable you to receive online donations and sell products online. The Giving & Store features can be embedded on your existing website, can be linked to from social media, and can be automatically integrated within your Ministry Inbox Web Site.
Communication Tools
Leaders Live Text Chat
People Database
Groups
Email Builder
Monthly Outgoing Emails
500
5,000
Non-Expiring Outgoing Emails*
$5 for 1,000
$5 for 2,000
Your Own Text Messaging Phone Number
Two-Way Text Messaging
Schedule Bulk Text Messages
Custom Text Message Keywords
Send & Receive Emojis
Monthly Text Message Credits**
150
1,500
Non-Expiring Text Message Credits*
$15 for 500
$15 for 1,000
Communication Tools let you communicate with both your Leadership Teams and your Members. You can send out bulk emails to your Members and replies from them come directly into your Inbox for easy management, delegation, and tracking. Plus, with the included email builder, designing your own custom emails or using our pre-made Templates makes sending beautiful emails simple and easy.
* Non-Expiring Outgoing Emails and Non-Expiring Text Message Credits are available if you need more than what is included in your Account. Unused Monthly Outgoing Emails and Monthly Text Message Credits do not carry over, however, the Non-Expiring do carry over and are only used once your Monthly amounts are depleted.
** Text Message Credits are typically 1 Text Message Credit per text message sent, however, longer messages may require 2 or more Text Message Credits. For example, a standard plain text message with a total of 160 characters would be 1 Text Message Credit per message recipient. Learn more.
Web Tools
Web Pages
Web Forms
Web Form Submissions per Month
Customizable Web Site
Web Site, Page, & Form Builders
Use Your Own Custom Domain for a Web Site
Web Tools enable your ministry to communicate with others through Web Pages, Web Forms, and a Web Site. You and your Leadership Team can receive submitted Web Form data directly in your Inbox for easy management.
Productivity Tools
Projects
Calendar
To-Dos
Reminders
Idea Lists
Idea Docs
Shared Idea Docs
Shared Idea Board
Notifications in Manager
Notifications in Your Email
Productivity Tools are integrated to be efficient to use for personal productivity as well as helpful to delegate and share with other Users. For example, you can quickly create a To-Do from an Idea List item, a Reminder from a Calendar Item, and much more. Your Leadership Team can collaborate from remote locations using our simple to learn and easy to use Productivity Tools.
Message & Data History
Inbox History
90 Days
All History
Project History
90 Days
All History
Leaders Live Text Chat History
90 Days
All History
Outgoing Messages History & Stats
90 Days
All History
Submitted Web Forms Data
90 Days
All History
Report Data
90 Days
All History
Message & Data History have limits based on the Account type.
Support
Email Support
Standard
Priority
Live Text Chat Support
Per Schedule
Phone Support
By Appointment
Support is available to all Account types by email. Paid Accounts can receive live chat support during the scheduled hours specified in the Manager. The $29/mo Account also includes phone support by appointment.
